Health & Wellness Guarantee
Every puppy is raised in-home with proactive veterinary care. The following protections apply to every puppy placed.
1. Veterinary Examination
The Buyer must take their puppy to a licensed veterinarian for a full health check within seven (7) days of receiving the puppy. If the veterinarian discovers a serious congenital defect or underlying illness, we will issue a full refund of the adoption fee upon the safe return of the puppy.
2. Breed-Specific Coverage
Because every breed can be prone to certain genetic conditions, we provide a lifetime guarantee against serious congenital defects. If diagnosed with a covered condition by two (2) licensed veterinarians, the Buyer may return the puppy for either a full refund of the adoption fee or a replacement puppy of equal value.
3. Communicable Diseases
If the puppy is diagnosed with a communicable disease within the first fourteen (14) days of arrival, we will refund the full adoption fee upon the puppy's return.
4. Transportation and Delivery
We use trusted pet transport services and provide tracking details. If the Buyer chooses to pick up their puppy in person, arrangements will be confirmed in writing prior to collection.
5. Cost and Payment
The full adoption fee must be paid prior to delivery of the puppy, whether through shipping or pickup. Payment terms will be confirmed in writing prior to release of the puppy.
6. Buyer's Responsibilities
The Buyer agrees to provide their puppy with lifelong care, including nutritious food, fresh water, safe shelter, daily exercise, and regular veterinary visits. The Buyer must also comply with all state and local regulations regarding dog ownership.
This agreement represents the full understanding between the Seller and the Buyer. Any changes must be made in writing and signed by both parties.
Success! Your agreement was submitted. We'll be in touch soon.